FAQ'S

To book time at Le Gourmet Factory, there are four basic requirements:

1. A valid ServSafe Food Manager's License 

2. Proof of liability insurance (minimum coverage of $1 million) with Le Gourmet Factory listed as “additional insured” 

3. A signed operating (rental) agreement with Le Gourmet Factory 

4. A $250 refundable security deposit -  Visa, MasterCard, and Discover are accepted. 

5. A $400 one-time fee that covers management costs as well as set-up fees

Once you have signed a rental agreement and have paid the $250 refundable deposit, we will give you your own secure login name, password, and key. 

Then each time you want to schedule one or more sessions, all you do is:

1.     Log in to our website and click on Scheduling. 
2.     Select the time or times for your kitchen sessions.
3.     Pay in advance for your time, using our secure online payment system.
4.     Arrive at Le Gourmet Factory on your scheduled day and time and create cooking magic.

 Hours are reserved on a first-reserved, first-served basis. If you need the use of the kitchen for one-time or drop-in use, 24-hour notice is usually sufficient, if there is time available.

Payment is due prior to your use of the selected kitchen. If you are reserving multiple blocks of time for the month, advance payment is required to reserve those times. In the case of one-time or drop-in use, payment will be required before using the kitchen.

Unfortunately, they can’t be. While we understand estimating hours can be challenging, it's crucial to be as accurate as possible, as any unused hours cannot be rolled over into the following month. We're here to assist with estimates and, if you have extra hours, we’ll try our best to help you find other clients that need extra hours or are willing to trade.

If there is unreserved time available, additional hours can be purchased at any time.

Yes. While we don’t expect you to wash the walls and clean the floor mats, you should leave the kitchen the way you’d like it to look when you come in. That basically means: washing your dishes, wiping down dirty surfaces, sweeping, and mopping.

We are willing to accommodate you.  Please call to make an appointment.

A food safety manager’s certificate or “license” can be obtained from www.servsafe.com  Input your zip code and all classes in the area will be listed.  Alternatively, you can call your local health department and see when they are conducting a course.

Le Gourmet Factory kitchens are fully equipped.  All you need to bring is all your ingredients and any special equipment you use.

Yes, every chef has access to refrigerated storage space and dry good storage space. If needed, additional storage is available for a monthly fee.

Permanent refrigeration is available for a monthly fee based on size requirements.

We’ll work with you. If possible, let us know when you have a big order so we can try to accommodate your time/space needs.

No. We recommend using the address where you accept your business mail.

Contact us as soon as possible.

The kitchens are open 24/7 so as long as the time is available, you can rent as long as you want.

Le Gourmet Factory is responsible for keeping the facility up to date with all health codes and requirements. All tenants are responsible to obey local health codes and officials while at the facility.